You can always contact us at firstname.lastname@example.org for any issues.
When you order multiple skeins of one yarn, we will try to send all skeins with the same dyelot or substantially similar dyelots. If you have a preference for all skeins the same dyelot, please let us know.
Cone weights can vary. Prices listed are per pound unless otherwise noted. If your cone weighs more or less than a pound, we will change the amount you are charged accordingly. If you need a specific quantity of yarn, please let us know.